An estimated 1.3 billion people – or 16% of the global population – experience a significant disability today. Now more than ever is important that REALTORS learn a proper standard of practice and the ‘do’s’ and ‘don’ts’ of serving clients with a disability. Attendees will also hear inspiring stories on how everyday actions involving compassion, responsibility and service can transform lives. John hopes that his presentation will encourage a greater understanding that DEI is intended to address issues of accessibility, inclusion, diversity, and equity for ALL individuals.

In this course, we will review several federal and state laws as well as the National Association of REALTORS policies, the code of ethics, fair housing, ADA compliance, and more to ensure each attendee serves and protects the best interests of their clientele with a disability.

Direct Learning Objectives / In this session, you will learn how to:
1.Identify how the real estate industry has many laws and policies related to individuals with a disability.
2.Recognize how the NAR Code of Ethics and federal laws ensure fair housing & ADA compliance are being addressed and met.
3.Identify 10 Best Practices and 10 Mistakes to Avoid when serving clients with a disability.

Instructor: National Speaker - John Young REALTOR®—ABR, AHWD, CRS, ePRO, GREEN, MRP, SFRF

For anyone in need of special accommodations, please provide advance notice by contacting 520-382-8776 or info@tucsonrealtors.org.